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Privacy Policy

 

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide to us when registering on the Website, expressing interest in our products or Services, or engaging in other interactions with us. This includes:

  • Names, email addresses, phone numbers, billing addresses, mailing addresses.
  • Payment information (e.g., debit/credit card numbers).
  • Other similar data.

Automatically Collected Information

Some information is automatically collected when you visit our Website. This includes:

  • Log and Usage Data: IP addresses, browser types, operating systems, and activity timestamps.
  • Device Data: Information about your device, such as hardware model, operating system, and location data (if enabled).

Third-Party SourcesWe may obtain data about you from public databases, social media platforms, marketing partners, and other third parties to enhance our records and provide relevant services.


2. How Do We Use Your Information?

We process your information based on legitimate business interests, contract performance, legal obligations, and/or your consent. Specifically, we use your data to:

  • Facilitate account creation and login.
  • Send important announcements, including SMS messages (see SMS Agreement below).
  • Manage and fulfill orders or Services.
  • Respond to inquiries and provide user support.
  • Protect the security of our Website.
  • Send marketing and promotional communications, with your consent.
  • Comply with legal and regulatory requirements.


3. SMS Communications

  1. By providing your phone number, you consent to receive text messages from Training on Wheels. These messages may include:

  • Important announcements about our services, policies, or important news
  • Appointment reminders for scheduled sessions and events
  • You may receive up to 4 messages per month

Message and data rates may apply. Your consent is not required as a condition of purchasing any products or services. You can receive HELP information by texting "HELP" to the number you received the message from. 


For more details, please review our SMS Agreement.


4. Will Your Information Be Shared With Anyone?

We may share your personal information:

  • With Your Consent: For specific purposes.
  • For Legal Obligations: To comply with applicable laws, court orders, or government requests.
  • With Service Providers: Who process data on our behalf under strict confidentiality agreements.

We do not sell your personal information.


5. How Do We Protect Your Information?

We use appropriate technical and organizational measures to protect your personal information. However, no system is 100% secure. You should only access the Website within a secure environment.


6. What Are Your Privacy Rights?

Depending on your location, you have rights to:

  • Access and review the data we hold about you.
  • Request corrections or deletions of your data.
  • Opt out of receiving marketing communications.

To exercise your rights, contact us at info@trainingonwheels.com.


7. California Residents’ Privacy Rights

If you are a California resident, you are entitled to:

  • Request details about the personal information we collect and share.
  • Opt out of the sale of your personal data (if applicable).
  • Exercise non-discrimination for privacy rights.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. You can adjust your browser settings to refuse cookies; however, this may impact certain features of the Website.


9. Updates to This Privacy Notice

We may update this notice as needed to stay compliant with applicable laws. The "Revised" date will indicate the latest update.


10. Contact Us

If you have questions or comments about this notice, contact us at:

  • Email: info@trainingonwheels.com
  • Mail: Training On Wheels Ltd. Co., 1036 Dunn Avenue, Suite 4305, Jacksonville, FL 32218 United States

11. How to Review, Update, or Delete Your Data

To request access, corrections, or deletion of your data, email us at info@trainingonwheels.com.


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